ATURCARA PROGRAM HARI KUALITI SEDUNIA DAN HARI BERSAMA PELANGGAN PADA 11 NOVEMBER 2021

Masa	Perkara
8.45 pagi	Pendaftaran Tetamu/Peserta
9.00 pagi	Majlis Perasmian Majlis Perasmian Bermula Lagu Negaraku Bacaan Doa
9.10 pagi	Ucapan Aluan oleh: YBrs. Prof. Dr. Yahaya bin Md Sam, Pengarah, Pusat Kualiti dan Pengurusan Risiko (UTM QRiM)
9.20 pagi	Ucapan Majlis Perasmian Hari Kualiti Sedunia dan Hari Bersama Pelanggan oleh: YBhg. Datuk Ts. Dr. Ahmad Fauzi bin Ismail, Naib Canselor UTM
9.30 pagi	Tayangan Montaj Majlis Perasmian Tamat
9.30 pagi -1.00 petang	Kaunter Maya Hari Bersama Pelanggan dibuka eGames: PUBG Dino Run
11.00 pagi - 12.00 t/hari	Ceramah 1: Prof. Dr. Hanim Saleh Director, Quality Advancement Centre, Universiti Tenaga Nasional Chairman, Self-Accrediting Universities Subnetwork, MyQAN. Topic: A Robust Internal Quality Management Framework : Are we there yet? Moderator: PM Dr. Maisarah binti Mohamed Saat
1.00 petang - 2.00 petang	Cabutan Bertuah
2.15 petang - 3.30 petang	Ceramah 2: Assoc. Prof. Dr Tan Kay Chuan Director (Asia Programmes), Global Relations Office NUS Chief Quality Officer to the ASEAN University Network Quality Assurance (AUN-QA), National University of Singapore Topic: Quality Assurance Practices of the ASEAN University Network Moderator: Prof. Dr Yahaya Md Sam
4.00 petang	TAMAT